Refund policy
Return Policy
All sales are final and non-refundable. Only Funko POPs that have actual physical damage will be considered for return. Box damage of any sort does not apply. In these cases, the Funko Pop(s) may be returned for the same product within FIVE (5) Days.
In cases where a returned item is issued, please do the following,
1) Contact 2Broz Collectibles via email.
2) Please include the following in the email:
- The item which is damaged
- A photo of the damage to the item
- A photo of the outer box with the shipping label intact.
3) Once confirmed, ship the item back inside a standard shipping box.
4) Once the item is received, we will ship you a new item or email you with store credit if the item is unavailable.
Trading Card Products: Before You Purchase
Please review the product’s language, edition, packaging format, and listed contents before purchasing. If your order arrives damaged, contains an incorrect item, or doesn’t match the listing, please contact us with your order number, a description of the issue, and photos of the product and packaging so we can investigate.
Before opening a sealed trading-card product, check the exterior packaging and factory seals. If you notice damage or have concerns about a seal, please contact us with your order number and clear photos of the packaging and affected area so we can investigate.